I want to tell you how pleased
I am with my order. It arrived in excellent time, in excellent condition,
and the shipping cost was lower than I had anticipated. Good customer
service is getting harder and harder to come by, so I just wanted to
tell you how happy I am with your company and the service you provided
and I won't hesitate to recommend you to all my friends. I just wanted to let you
know how pleased I am with the teapot. It was shipped so fast. Order arrived 2 days+1 morning
after order! (You must've shipped it on the the same day I ordered.)
Thank you for your prompt service. Loved the cup so much that I o.d.'d
on caffeine that day--really neat. And the Phoenix Oolong is wonderful.
AND I've never tasted a Jasmine Green quite so good as the sample you
sent. Usually turn my nose up at the stuff they sell in restaurants--say
"no jasmine--bring oolong." The quality of your sample isn't
even in the same league. I'll have to place an order and just carry
it with me, which I am doing more and more frequently. After tasting
"good-quality" tea, one is ruined for the other stuff. Really
appreciate the quality of your tea, the prompt service, AND for checking
up on me. The teapot arrived in less
than four days. It is beautiful - a great product that I learned about
at Pommodoro, a great little bistro in West Stockbridge, Massachusetts.
Good promotion and great service. Thank you for confirming
my order and for the shipping upgrade to Priority Mail... I especially
appreciate this "gift" as I had hoped to surprise two special
people with these items for Christmas! I'm also looking forward to trying
your sample of Jasmine Pearl tea. My husband and I both enjoy tea. Thank you so much. It seems these days in most businesses that customer
service is optional and I feel your company went out of its way to provide
me with EXCELLENT customer service. Just by getting a call yesterday
because the color I wanted was not in, upgrade in shipping, sample of
tea, makes a great difference. I will definitely be ordering from your
company again in the future, for my personal use, gifts, etc. I will
also share my experience with others, in the hopes that they too will
use your web site. Thank you! The tea canister
arrived in perfect condition, and it's exactly what I've been looking
for. I truly appreciate your super quick service and the tea sample.
I'm keeping your web site in my list of "Favorites". I'll
be back. I am enjoying my teapot very
much and it has been much better than I had anticipated. I collect a
lot of expensive tea pots and thought it might be wise to find one that
would be practical for everyday use... Eeeeegaaaads!!!!! THANK YOU
for the Wonderful service!!!!!! I want to thank you for the
prompt delivery of my order. The teapot is beautiful. I have been looking
for something that is well designed and aesthetically pleasing for a
while and I am happy to have found it with Tribute Tea. I live in Manhattan
and most things are available in the stores but I have never seen this
item for sale. I did use it in a cafe though and that's what attracted
me to it. I am British and have lived here for 12 years, and am happy
to finally have a good teapot in which to make my daily tea! I just wanted to... thank
you for your timely response and courteous manner. I was truly impressed
and, due to this and due to the quality of the products that I did enjoy,
I will DEFINITELY be doing business with you again in the future, and
will recommend you to my tea-drinking friends for your service. I just wanted to say I love
my new teapot! Furthermore, your customer service has been beyond outstanding,
and you certainly have a future customer in me. I appreciate the thorough
communication, shipping upgrade and orange spice tea sample (which was
delicious in my orange teapot, by the way). I just wanted to let you
know I received my package from you already. That was really fast! I
ordering it Sunday and it arrived today (Wednesday). Thank you for sending
it so quickly and for packing the teapot and teacups so well. Everything
arrived safely and looks beautiful. I am so impressed with your
products and service that I am forwarding your web page to all those
in my address book. I will continue to use your business for gift purchasing
in the future. Wow! Thank you...I'm impressed
and pleased. You folks do a great job. I really appreciate good customer
service, especially in an era when it's as rare as the proverbial hen's
teeth.. Just wanted to comment on
my fabulous order experience! My tea cup arrived today with the delightful
surprise of lowered shipping costs, a sample of tea and a follow-up
e-mail message from your company. Thank you for the excellent customer
service. I specifically want to commend
you for offering samples of your Puer cakes. I cannot tell you what a
refreshing change it is to have such friendly and thoughtful customer
service. We drink green tea extract regularly so we shall most definitely
be customers with you again. Just a note of thanks to
say our new Beehouse pot and the tea sample arrived in great condition.
We enjoyed the unexpected tea, the reduced postage and your fine service. Thank you for your quick
and personal response. Teapot and tea arrived today.
They're wonderful!! Thanks. Fantastic service. Thank
you! You are awesome! Thank you
very much. My tea pot arrived today and I am very pleased. Thanks for the continued
good service and good tea! Thank you so much. I received
the teapot today. I think it is lovely. I just wanted to send you
a note about your site. It was so easy to access all of your products,
easy to order, a pleasure to shop! Thanks again! I received the Beehouse teapot
last week and love it! I appreciate your shipping it priority to me. The shipment arrived last
week in perfect condition. Thank you so much. I have
been so impressed with your company and your customer service. You rock. Thank you for being
accessible and responsive. Thank you so much! You guys
have been great to work with! I received the teapot and
it is beautiful. Thank you for the incredible
customer service! You guys are great. Thank you for the good service
your company provides. Thank you for the speedy
service. I really appreciate your concern with my order and you have
gained my trust as a customer. As a result, I WILL be doing business
with you again.
|